A Complaint Is a Gift, 3rd Edition
Janelle Barlow
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Do B2B Better
Jim Tincher
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DIY Public Relations
Dan Shortridge
$12.99
Service Habits
Jaquie Scammell
$12.95
Empathy In Action
Tony Bates, Natalie Petouhoff
$2.99
The Gold Standard
Colin Cowie
$14.99
Catalyst
David Kean, Louisa Clarke
$3.99
What Your Customer Wants and Can’t Tell You
Melina Palmer
$9.99
Broken Windows, Broken Business
Michael Levine
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Kundenorientierung
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The Introvert’s Edge to Networking
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$15.49
After Sales Service
$64.99
Qualitätsmanagement für Dienstleistungen
Manfred Bruhn
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Strategische Positionierung und Kundenzufriedenheit
Armin Töpfer
$54.99
The Power of Positive Selling
Dan Strutzel, Traci Shoblom
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Honest to Greatness
Peter Kozodoy
$12.99
Crisis Counsel
Tony Jacques, Ph.D.
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La ventaja del introvertido
Matthew Pollard, Derek Lewis
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Building Brand Communities
Carrie Melissa Jones, Charles Vogl
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Customer Centricity
Peter Fader
$17.99
Digitalization for Value Creation
Andreas Weber
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Great Clients
David Ullman
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Remarkable Retail
Steve Dennis
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A Mind for Sales
Mark Hunter, CSP
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CRM goes digital
$49.99
Raving Patients
Len Tau
$9.99
Fish!
Stephen C. Lundin, John Christensen
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Der agile Vertrieb
Claudia Thonet
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ITIL 4: Direct, Plan and Improve
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Ignore Your Customers (and They'll Go Away)
Micah Solomon
$14.49
